FAQs
BOOKING + AVAILABILITY
HOW FAR IN ADVANCE CAN I BOOK?
We are currently booking through April 2027.
DO YOU REQUIRE A DEPOSIT TO BOOK?
Yes, a 20% non-refundable retainer is required to secure your rental items and event date.
HOW LONG CAN I KEEP RENTAL ITEMS?
To give you plenty of time to prepare, rentals can be picked up two days before your event and returned within two days after. Need a different timeline? We’re happy to discuss special arrangements.
HOW MANY GUESTS CAN YOU ACCOMMODATE?
We have table settings for up to 180 guests.
PICKUP + DELIVERY
WHERE ARE YOU LOCATED?
We are located in Northeast Raleigh, NC.
WHAT AREAS DO YOU SERVE?
We serve the Raleigh-Durham-Chapel Hill area and surrounding communities.
CAN I PICK UP MY RENTALS MYSELF?
Yes! Client pickup is available and is the most cost-effective option for receiving your rentals.
DO YOU DELIVER?
We do! Delivery is available for an additional fee. Small orders are charged at $1 per mile, and larger orders may require additional truck rental fees based on the quantity of the rental items.
PAYMENT + POLICIES
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Venmo is our preferred payment method, but we also accept PayPal, Cash App, Zelle, and cash.
WHAT DOES THE PAYMENT TIMELINE LOOK LIKE?
A 20% deposit is required at time of booking. The remaining balance must be paid at pickup.
DO I NEED TO WASH DISHES BEFORE RETURNING THEM?
No. Rinsing/washing dishes is encouraged, but not required.
WHAT HAPPENS IF SOMETHING IS LOST OR DAMAGED WHILE I’M RENTING?
Accidents happen! If it’s only an item or two, no worries. If it’s several items, you will be requested to cover the replacement cost.
